Full Service Property Management Services

 

Welcome!

At Top Notch we don’t just say that our services are exceptional, we show it!


Our service area includes all of Prescott, Prescott Valley, Chino Valley, Dewey/Humboldt and Mayer, Camp Verde and Cottonwood. 


Our service commitment to property owners includes:


Determine Property Rent Value
We are able to help determine rental value based on our thorough knowledge of the local real estate and rental markets. Our goal is to help maximize your investment. 


Property Preparation
Is your property ready for a new tenant? We assist you with the initial inspection to determine the overall condition of the home.  We can recommend and assist in obtaining qualified, licensed and insured vendors to make any necessary repairs to the property. Our goal is to establish a foundation for the condition of the home prior to placing a tenant into the home. 


Marketing
Our successful marketing technique include signs at property, online advertising, and marketing on our own website. We are also available to handle calls and emails from potential renters, show the property and secure a renter on your behalf. 


Tenant Screening
We will thoroughly screen prospective tenants for credit, criminal background, employment or ability to pay the rent, housing references or ownership, and any other references needed to feel confident we will place a good tenant for you. 


Security Deposits
For additional protection, we collect a security deposit within 48 hours of approval.  Applicants with pets (if approved) are required to pay an additional deposit. All deposits are maintained in a trust checking account as required by state real estate regulations until they are refunded to the tenant within 14 business days of when the tenant moves out. 


Lease Preparation and Keys

We prepare all lease paperwork necessary to move in your tenant.  All necessary funds and paperwork must be in order before a tenant can obtain keys to the property.  


Move-in Paperwork
The tenant has 5 days to review the home and note any concerns or discrepancies on a property condition report given to them at the time of signing the lease.  The tenant can opt to have a move-in inspection with one of our Agents.  We develop a good working relationship with the new tenant and encourage the tenants to take pride in their home. 


Rent Collection
All rent is due on the 1st of each month and is considered late and penalized if received after the 5th of the month. 5-day notices are sent on the 6th (weekend and holidays pending) and any necessary proceedings are initiated if the tenant does not make immediate arrangements for rent payment.  


Interior Inspections

We conduct a thorough interior inspection of the unit during each tenancy approximately every 5-6 months.  We confirm during these inspections that the tenant is maintaining the home, does not have any additional occupants or pets and note any preventative maintenance items which may be of interest or concern for the property owner.  This will assist you in budgeting for items needed on the property. 


Exterior Inspections

These inspections are conducted at an on-going basis.  We do not access the home, but drive by and confirm the landscaping and exterior of the home is being maintained.  We check for unauthorized vehicles, inoperable vehicles and parking on landscaping.  We view the roof and other exterior items seen from the front.  


Emergency Calls
We handle all emergencies for the owner. If a hot water heater starts leaking on New Year’s Eve, the tenants call us instead of the owner. If there’s a leak from the upstairs condo’s bathroom, we’ll deal with the homeowners’ association. If there’s damage from a storm, if asked, we’ll call the insurance company and work with the adjuster.


Move Out Inspections

When the tenant turns in keys we conduct a move out inspection.  We check paint that may need to be touched-up and general wear and tear.  We also note any damage or cleaning that needs attention, which will be covered by the vacating tenant’s security deposit. Carpet cleaning will be conducted in between every tenant and is paid for by the tenant. 


Move-out Paperwork

When the tenant vacates the property, our property manager will conduct a move-out inspection, determine charges for which the tenant is responsible, make arrangements to have the work done, and ensure that the deposit accounting is completed per the Arizona Residential Landlord/Tenant Act. We will also handle all communications from past tenants if the deposit accounting is disputed.


Top Notch Property Management & Sales complies with all aspects of Fair Housing laws and the Arizona Residential Landlord/Tenant Act.


GOING ABOVE AND BEYOND

At Top Notch our commitment to comprehensive customer service includes a range of owner benefits:


Accounting Services
Our computerized accounting system ensures that every transaction affecting a client’s account balance is recorded and explained in detail on a monthly statement. In addition, we also provide a comprehensive year-end account summary designed to simplify the year-end tax preparation task for our clients or/or their accountants. Further, because we keep copies of all work orders and receipts, we’re happy to provide duplicate copies of this information as needed.


Repairs and Maintenance Services 
Timely and competent maintenance is the key to protecting your investments. Maintenance and repairs will be handled by independent third party vendors or outside contractors, selected for their ability to provide quality service at the best price.  All vendors/contractors are licensed and insured as required for their field.


Showing and Activity Feedback

We commit to notifying you of feedback from prospective renters and the public about your property.  We will inform you of the amount of activity on your property as well. 


Our Fees

We are happy to discuss our competitive fee structure with prospective clients by phone or in person. Please give us a call at (928) 772-4801 or email us at topnotchprescott@gmail.com to learn more and find out why we set ourselves apart.